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Terms & Conditions
Copyright
All designs are owned by Wonderful Wedding Designs and
are protected by copyright.
Product
Branding
All stationery purchased from Wonderful Wedding
Designs will have our company logo, website address and contact email address
printed discreetly on the back of the item at the bottom. This is for copyright and branding reasons.
Deposit
and Payment
A 50% non-refundable deposit is required to confirm an
order. The remaining balance is due upon
acceptance of final proofs and must be paid in full before any work can
commence on your order. Payment of the
deposit is deemed to be acceptance of these terms and conditions.
No orders will be despatched unless the final payment
has cleared.
Order
Process
There is no minimum or maximum order requirement and
we advise that you place your order as soon as possible before your wedding
date. We endeavour to deliver your order
4 to 6 weeks from receipt of signed proofs but we are able to fulfil orders
with shorter lead times and will do our utmost to honour all reasonable
requests.
We will make every effort to ensure that proofs are
submitted to you in accordance with your request. It is your responsibility to check the
accuracy of the proofs before confirming your acceptance. Any proofs submitted to you must be signed,
dated and returned to us. Wonderful
Wedding Designs cannot be held responsible for any mistakes that go unnoticed
after the proofs have been approved. On
receipt of signed proofs and payment of the remaining balance we will send you
confirmation of receipt (either by email or post). We will then proceed with the production of
your stationery. Any changes or
alterations requested after returning the signed proofs may incur an additional
charge.
Wonderful Wedding Designs will not be held responsible
for any copyright permission required for any hymns, poems, readings etc used
in your stationery. It is your
responsibility to ensure that the correct permission has been obtained.
Design
We will make every effort to ensure the final
stationery order matches the signed proof.
However, as all our stationery is handmade, designs may vary
slightly. Furthermore, we cannot
guarantee continuity of colours/materials especially if separate orders are
placed for the same stationery design.
If the product specifications from our suppliers change, we will
endeavour to offer you an alternative of the same or better quality.
Cancellation
/ Refunds / Exchanges
The 50% deposit is non-refundable in the event of an
order being cancelled.
If an order is cancelled part way through, then all
work that exceeds the deposit must be paid for.
As all wedding stationery is handmade to order,
refunds or exchanges will be only be given if the stationery is found to be
faulty and we are notified within 14 days upon receipt of your order.
Pricing
Prices are subject to change without any prior
notice. However, any price increase will
not affect any confirmed orders at that time.
Delivery
Postage and packing will be charged at a standard cost
of £12.00 per delivery. If multiple
deliveries are required per order then each extra delivery will be charged at
the standard cost. The customer will be
notified by email at the time of ordering and the extra postage charge will be
added to the final invoice.
All orders are posted by Royal mail Special Delivery
or by courier and all parcels require a signature upon receipt.
Whilst we make every effort to pack your stationery
order safely and securely, we cannot be held liable for delay, loss or damage
to goods once they have left our premises.
Wonderful Wedding Designs only accepts sample requests
and orders from customers who have a
- Basket is empty!
